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Home > Help & Support > Technical Support FAQs > General

FAQs: Customer Service & Sales FAQs | Technical Support FAQs

General

Q	What are the hours of operation of the Technical Service Division (TSD) for technical support by telephone?
A	The Technical Service Department is available Monday to Friday, from 8:30 am to 5:30 pm, EST. return to top

Q	How do I find a distributor in my area?
A	Please contact our customer service department and they can give you the contact information for a distributor in your area. return to top

Q	What should I do if I currently use Internet Explorer as the browser for my security system?
A	You can download the Microsoft Edge Deployment Guide here. If you need further assistance, contact us. return to top

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