If you are located within the Americas, you can reach our Technical Service Department directly at:
+1 (919) 230- 8700 (8:30 am - 5:30 pm EST)
Outside the Americas
If you are from another geographical region, please contact the appropriate CBC office nearest you ( CBC Offices Worldwide ).
All returns must include:
Request a Return Authorization Number (RA number):
Frequently Asked Questions:
Send Returns to the following address:
CBC AMERICA LLC.
1023 Corporate Park Drive
Mebane, NC, 27302
It is required that you call customer support at (919) 230-8700 to obtain RA# before returning the item. All returned items must be clearly labeled on the outside of the box with the RA#
For a list of our product categories and their warranties, follow this link.