Ganz Security

Ganz Next Generation VMS

 

SIMPLE. SCALABLE. VERSATILE.
CORTROL is an extremely scalable VMS designed to give you maximum control of your IP surveillance network—from a single NVR to multiple sites and servers handling thousands of cameras.

INTELLIGENCE.
This intelligent and powerful VMS supports most cameras and has a wide range of advanced features with a long list of add-ons, enabling highly efficient IP video surveillance.

 

 

Intuitive and User-friendly

The CORTROL interface allows all users to easily understand the configuration process and start using the software.

 

Complete System

The essential and advanced
software features allow you
to make the most of your
surveillance system.

 

Enterprise Ready

Central server hierarchy, failover, archive replication and many other high level features. Available in 3 editions, Global Edition is the ideal system for large-scale solutions.

 

Time-proven Performance

Quality and stability of the software’s core is proven and backed up by Ganz’s years of experience and continuous development  

 

AVAILABLE IN 3 EDITIONS

 

GANZ CORTROL

Prime

16 Channel System – FREE

GANZ CORTROL Prime provides a robust feature set to get any home or small office set up with up to 16 channels; 16 GANZ security cameras or a combination of 8 GANZ and 8 from any other major vendor or ONVIF compatible camera.

GANZ CORTROL

Premier

Standalone System – 1-96 Channels

GANZ CORTROL Premier features an intuitive and elegant user interface paired with advanced features and unlimited remote users. Fully manageable and virtually limitless across any network right at your fingertips.

GANZ CORTROL

Global

Enterprise System – Unlimited Channels

GANZ CORTROL Global is a complete surveillance solution for enterprise networks of any size and offers 64-bit processing power with a unique feature set to keep security efficiency as a number one priority.

 
 

HIGHLIGHTS

 

64 bit Core
Use the full power of your hardware
 
4K Ready
4K ready VMS application with 4K recording and playback capability
 
Powerful Analytics
Modules for advanced video analytics, face and license plate recognition
 
Event and Action Manager
Always be in control: automate your video surveillance process with the Alarm and Action manager
Failover
Continuous monitoring of the status of all servers and failover management from the central server
 
Archive Replication
Advanced mirror recording with scheduled transfers ensures the safety of your data at all times
 
Integrations and API
Combining your video surveillance with third-party software with integration possibilities that CORTROL offers
   
 

SOFTWARE MODULES

 

LPR Module

LPR Software Module is a tool for detecting, recognizing and registering vehicle license plates. It offers a very high level of reading reliability, an intuitive installation process and great usability characteristics.

The software is ideally suited for vehicle access and traffic control. CORTROL also offers multiple customization possibilities for specific license plates and different types of transportation.

Mutiple country support.                                                          

 

Face Recognition

CORTROL Face Recognition is a biometric application that is designed to work with CORTROL Premier and Global editions.

The technology assures system performance and reliability with live face detection, simultaneous multiple face recognition and fast face matching in 1-to-1 and 1-to-many modes. CORTROL Face Recognition is ideally suited for human resource control applications as well as for security and enforcement applications.

VCA Module

CORTROL VCA is a real-time video analytics engine that utilizes advanced image processing algorithms to turn video into actionable intelligence.

At the core of the product is an advanced object tracking engine that continually tracks moving and stationary targets. Easy to set up, CORTROL VCA automatically adjusts to site conditions, making it ideal for both experienced and untrained personnel to use.

 

API Module

CORTROL offers customizable integration with other software systems in form of software development kit (SDK), CORTROL VMS Client Kit.

CORTROL VMS Client Kit is the collection of ActiveX software components which allow integration of CORTROL client side functionality into other software products and integration between CORTROL and third party software systems

 
FEATURES
FREE DOWNLOAD
TRAINING VIDEOS
CALCULATOR & RESOURCES
FAQS

MATRIX OF FEATURES

 

Feature list per editions (v1.4 April 18th 2017)

App.

Features

Prime

Premier

Global

General

Number of simultaneously connected cameras

8 + 8

24

48

96

Unlimited

Licensing type

Per server

Central server only with camera packs

Technical support

Not available

2 year since last available release date

Version updates

Free

2 year since license activation date

Version update subscription plans

Not applicable

+ 2, +4, +10 years

License upgrade option

Available

through camera packs

Archive size/duration

Unlimited (storage limitations apply)

Server/Console

Clients application connections

1 simultaneous

Unlimited

Web application connections

Android and iOS application connections

Local and Remote configuration management

Per each server

Centralized

Local and Remote user management

Supported video stream resolutions

FullHD and lower

Unlimited

Supported cameras/devices

> 4000 models

Generic Device drivers: ONVIF, RTSP, PSIA, HTTP

Available

Analogue PTZ protocols (via RS-232,422,485 ports)

Available

32 and 64 bit versions

Both available

Video capture board support

Not available

Available

E-mail notifications

Advanced Events & Actions (see Events & Actions sheet )

Available within each server

Global for all connected servers

Recording server auto discovery

Not applicable

Available

Service mode

Available

Software watchdog

Device auto discovery

Local storage support

Remote/network storage support

Storage configuration per camera

Camera/Device side motion detector support

Camera/Device side VCA event support

Software motion detector support

Motion information recording

Constant Video and Audio recording

Video and Audio recording by Motion

Recording profiles by Schedules

User permissions per each resource/component

Device and User grouping

User audit

System monitoring

API for third party integrations

Camera side multicast support

Live podcasts (YouTube, Wowza, Generic RTMP) *** New ***

1 channel

Unlimited

Active directory & LDAP

Not available

up to 10 users

Unlimited

E-maps

Available within each server

Centralized

Recording Server failover support

Not available

Available

Archive replication/backup within multiple servers

Video Wall support

Organizations hierarchy support

Remote upgrade for server, Console and Monitor applications

Edge recoding support (for ONVIF Profile G devices)

Not available

Available

Support for Digital inputs

Support for Digital outputs

Client application multicast support

Software VCA support (additional licensing for analytics)

LPR and FR support

 

Feature list per editions (v1.4 April 18th 2017)

App.

Features

Prime

Premier

Global

Events & Actions: Events

Central server connected

Not available

Available

Central server disconnected

Global event

Disk excluding

Not available

Available

Fallback activating

Motion

Motion started

Motion stopped

Recording error

User button clicked

Video lost

Video restored

Digital input

VCA event (edge/server-side)

External service (LPR/FR) *** New ***

Scheduled event

Events & Actions: Actions

Activate global event

Not available

Not available

Available

Pop up an object on video wall display

Generate alert for main stream (for alert-based recording)

Available

Generate alert for substream

Pop up an object on screen (channel/map/layout)

Set condition

Unset condition

Write to application log

Write to audit log

Activate main stream recording profile

Activate substream recording profile

Send email

Send email with a snapshot *** New ***

Run program

Activate PTZ preset

Control digital input

Highlight object on map

Send HTTP request

Send SNMP trap

Create archive bookmark with a user acknowledge option *** New ***

Send event to client: Display event in Alerts *** New ***

Send event to client: Display event in Notification panel *** New ***

Send event to client: Display a Warning message box *** New ***

Send event to client: Trigger audio notification *** New ***

 

Feature list per editions (v1.4 April 18th 2017)

App.

Features

Prime

Premier

Global

Client

32 and 64 bit versions

Both available

Server connections

One at a time

Unlimited

Live video streaming

FullHD and lower

Unlimited

Live video substream support

Number of supported monitors

Unlimited

Instant playback

Available

Archive forward and backward playback

Playback speed controls: regular, slow and fast

Archive Sequence explorer

Archive smart search

Build-in and custom Layouts

Layout management

Layout sequences

PTZ, Iris and focus control

PTZ presets

PTZ tours

Digital PTZ

Fisheye and Panomorph dewarping

Motion detection status and overlay

Multiscreen setup

Alerts

Export Snapshot from live view and archive

Video export from archive

Export Library

Operation modes: Always on top, Exclusivity and Locked

Advanced Information about live video stream

Video maintain aspect ratio mode

USB Joystick Support

Archive Bookmarks

User buttons

Not available

Available

Shared Layouts

E-maps

LPR and FR data support

Portable player *** New ***

Available

Mobile and Web

Server connections

One at a time

Unlimited

H.264 streaming to Web and Mobile applications

Available

Live video substream support

Up to 6 cameras per single live view for Mobile apps.

Up to 4 cameras per single live view for Web application

Hardware GPU utilization for Mobile application

Custom view layouts

Two-way audio support

PTZ control

PTZ presets

Archive playback

Save snapshots

Google Chromecast support

Video & audio streaming from mobile devices


FEATURES

MATRIX OF FEATURES

 

Feature list per editions (v1.4 April 18th 2017)

App.

Features

Prime

Premier

Global

General

Number of simultaneously connected cameras

8 + 8

24

48

96

Unlimited

Licensing type

Per server

Central server only with camera packs

Technical support

Not available

2 year since last available release date

Version updates

Free

2 year since license activation date

Version update subscription plans

Not applicable

+ 2, +4, +10 years

License upgrade option

Available

through camera packs

Archive size/duration

Unlimited (storage limitations apply)

Server/Console

Clients application connections

1 simultaneous

Unlimited

Web application connections

Android and iOS application connections

Local and Remote configuration management

Per each server

Centralized

Local and Remote user management

Supported video stream resolutions

FullHD and lower

Unlimited

Supported cameras/devices

> 4000 models

Generic Device drivers: ONVIF, RTSP, PSIA, HTTP

Available

Analogue PTZ protocols (via RS-232,422,485 ports)

Available

32 and 64 bit versions

Both available

Video capture board support

Not available

Available

E-mail notifications

Advanced Events & Actions (see Events & Actions sheet )

Available within each server

Global for all connected servers

Recording server auto discovery

Not applicable

Available

Service mode

Available

Software watchdog

Device auto discovery

Local storage support

Remote/network storage support

Storage configuration per camera

Camera/Device side motion detector support

Camera/Device side VCA event support

Software motion detector support

Motion information recording

Constant Video and Audio recording

Video and Audio recording by Motion

Recording profiles by Schedules

User permissions per each resource/component

Device and User grouping

User audit

System monitoring

API for third party integrations

Camera side multicast support

Live podcasts (YouTube, Wowza, Generic RTMP) *** New ***

1 channel

Unlimited

Active directory & LDAP

Not available

up to 10 users

Unlimited

E-maps

Available within each server

Centralized

Recording Server failover support

Not available

Available

Archive replication/backup within multiple servers

Video Wall support

Organizations hierarchy support

Remote upgrade for server, Console and Monitor applications

Edge recoding support (for ONVIF Profile G devices)

Not available

Available

Support for Digital inputs

Support for Digital outputs

Client application multicast support

Software VCA support (additional licensing for analytics)

LPR and FR support

 

Feature list per editions (v1.4 April 18th 2017)

App.

Features

Prime

Premier

Global

Events & Actions: Events

Central server connected

Not available

Available

Central server disconnected

Global event

Disk excluding

Not available

Available

Fallback activating

Motion

Motion started

Motion stopped

Recording error

User button clicked

Video lost

Video restored

Digital input

VCA event (edge/server-side)

External service (LPR/FR) *** New ***

Scheduled event

Events & Actions: Actions

Activate global event

Not available

Not available

Available

Pop up an object on video wall display

Generate alert for main stream (for alert-based recording)

Available

Generate alert for substream

Pop up an object on screen (channel/map/layout)

Set condition

Unset condition

Write to application log

Write to audit log

Activate main stream recording profile

Activate substream recording profile

Send email

Send email with a snapshot *** New ***

Run program

Activate PTZ preset

Control digital input

Highlight object on map

Send HTTP request

Send SNMP trap

Create archive bookmark with a user acknowledge option *** New ***

Send event to client: Display event in Alerts *** New ***

Send event to client: Display event in Notification panel *** New ***

Send event to client: Display a Warning message box *** New ***

Send event to client: Trigger audio notification *** New ***

 

Feature list per editions (v1.4 April 18th 2017)

App.

Features

Prime

Premier

Global

Client

32 and 64 bit versions

Both available

Server connections

One at a time

Unlimited

Live video streaming

FullHD and lower

Unlimited

Live video substream support

Number of supported monitors

Unlimited

Instant playback

Available

Archive forward and backward playback

Playback speed controls: regular, slow and fast

Archive Sequence explorer

Archive smart search

Build-in and custom Layouts

Layout management

Layout sequences

PTZ, Iris and focus control

PTZ presets

PTZ tours

Digital PTZ

Fisheye and Panomorph dewarping

Motion detection status and overlay

Multiscreen setup

Alerts

Export Snapshot from live view and archive

Video export from archive

Export Library

Operation modes: Always on top, Exclusivity and Locked

Advanced Information about live video stream

Video maintain aspect ratio mode

USB Joystick Support

Archive Bookmarks

User buttons

Not available

Available

Shared Layouts

E-maps

LPR and FR data support

Portable player *** New ***

Available

Mobile and Web

Server connections

One at a time

Unlimited

H.264 streaming to Web and Mobile applications

Available

Live video substream support

Up to 6 cameras per single live view for Mobile apps.

Up to 4 cameras per single live view for Web application

Hardware GPU utilization for Mobile application

Custom view layouts

Two-way audio support

PTZ control

PTZ presets

Archive playback

Save snapshots

Google Chromecast support

Video & audio streaming from mobile devices


FREE DOWNLOAD

DOWNLOAD GANZ CORTROL PRIME


TRAINING VIDEOS

TRAINING VIDEOS

 

CORTROL Prime Installation Training Video

Watch this video to learn how to set up this FREE 16-channel VMS. CORTROL Prime is  extremely simple to setup and use VMS.

 

Sequence Explorer Training Video

Watch this video to learn how to use the Sequence Explore thumbnail search function of CORTROL Prime/Premier/Global

Recording Setup Training Video

Watch this video for a general overview of the Recording Setup function of CORTROL Prime/Premier/Global.

 

Search & Playback Training Video

Watch this video to learn how to use the Search & Playback function of CORTROL Prime/Premier/Global VMS.

 

CALCULATOR & RESOURCES

CORTROL VMS HARDWARE CALCULATOR & OTHER RESOURCES

This calculator generates recommended hardware requirements and approximate storage needs for Ganz CORTROL VMS. This information should be used for planning purposes only.


FAQS

CORTROL FREQUENTLY ASKED QUESTIONS

 

What versions of CORTROL are available?

 

CORTROL Prime is a single server, non-licensed version of COTROL. Allowing the use of up to 16 IP cameras; 16x CBC Cameras or 8x CBC + 8x Other Brands.

CORTROL Premier is a single server, licensed version of COTROL. Allowing the use of up to 96 video channels of analog, IP, or a mix of analog, and IP. Licenses are prepackaged in 24, 48, and 96 video channel offerings.

CORTROL Global is a multi-server, Central Managed Enterprise version of CORTROL. Offering unlimited video channel support of analog, IP, or a mix of analog, and IP. Licenses are prepackaged in 50, 100, 500, 1000, and 5000 video channel offerings.
 

 

What are the limitations of CORTROL Prime?

 

CORTROL Prime Limitations are;

  • Maximum 16 IP video channels (16x Ganz brand, or 8x Ganz, & 8x OEM)
  • Maximum resolution supported is 1080p • One instance, connection allowed, regardless client, browser, or mobile app.
  • No analog/capture board support
  • No advanced Events & Actions support
  • No E-maps support
  • No Digital I/O support
  • No external services (Mobile device streaming)
  • No Multicast support
  • No VCA, LPR, or Facial Recognition support
  • No User buttons support
  • No Visual groups
  • No USB Joystick support
  • No shared Layouts support

 

 

What are the strengths of CORTROL Premier?

 

CORTROL Premier Strengths are;

  • Max 96 video channels (Analog, IP, or mixed)
  • Max resolution supported 4k
  • Unlimited instances, connections allowed, regardless client, browser, or mobile app.
  • Analog/capture boards supported
  • Advanced Events & Actions supported
  • External Services (Mobile device streaming)
  • E-maps supported
  • Digital I/O's supported
  • Multicast supported
  • VCA, LPR, and Facial Recognition supported
  • User buttons supported
  • Visual groups supported
  • USB Joystick supported
  • Shared Layouts supported

 

 

What are the strengths of CORTROL Global?

 

CORTROL Global Strengths are;

  • Technically unlimited video channels (Analog, IP, or mixed)
  • Max resolution supported 4k
  • Unlimited instances, connections allowed, regardless client, browser, or mobile app.
  • Analog/capture boards supported
  • Advanced Events & Actions supported
  • External Services (Mobile device streaming)
  • E-maps supported
  • Digital I/O's supported
  • Multicast supported
  • VCA, LPR, and Facial Recognition supported
  • User buttons supported
  • Visual groups supported
  • USB Joystick supported
  • Shared Layouts supported
  • Recording Server failover supported
  • Archive replication/backup with in multiple servers supported
  • Organizational hierarchy supported
  • Active directory & LDAP supported
  • Edge Recording supported

 

 

What are the prerequisites for CORTROL?

 

There is a number of requirements for the CBC AMERICAS, Corp. software host system:

  • Microsoft Windows operating system (7 SP1, 8, 8.1, 10, Server 2008 R2, Server 2012 R2)
  • Both .NET Framework 3.5 SP1 and 4.5 installed
  • Defragmentation should be turned OFF for storage locations
  • Ports for remote connections should be allowed through firewall (default ports are 60554 for Ganz CORTROL Client and 8080 for streaming server)
  • Installation and recording directories should be added to antivirus exception list so that they are not scanned or interfered with in any other manner
  • For software analytics requirements, see corresponding section of the VCA manual
  • For Ganz CORTROL Client application, DirectX 10+ is required along with the latest stable graphics card Drivers    

 

 

Does CORTROL support virtual environments?

 

Virtualized environments are not supported for software modules that require license activation. However, virtual machines can be used as host systems for recording servers, and clients.  

 

 

 

What are the hardware requirements of CORTROL?

 

The table below contains minimum recommended hardware for Ganz CORTROL. Please note that specific processor models are given for reference and are not compulsory: you can use different CPU provided that it has the same amount of threads and analogous performance.

Calculations are given for two major configuration examples: all streams in D1 or Full HD resolution; understandably, there may exist intermediate and mixed cases. Please contact CBC AMERICAS, Corp. representatives in case you require help with hardware choice.  

Notes:

DDR4 RAM is strongly recommended.

Please refer to the CBC AMERICAS, Corp. supported camera list for camera-side motion detector support High Performance/High Accuracy Mode System must provide:

  • DirectX 10 support
  • Graphics card with at least 256MB memory
  • Latest graphics driver version

 

 

Which version of CORTROL Prime/Premier do I download, 32bit or 64bit?

 

The requirement of CORTROL Prime/Premier 32bit verse 64bit is based on the Bit version of Windows on your PC. In order to determine your version of windows, navigate to your windows control panel, and then “System”. There you can determine if your windows installation is 32bit, or 64bit. Down load the version of CORTROL that matched your Windows bit version.

 

 

Where do I download CORTROL Prime/Premier from?

 

CORTROL Prime/Premier use the same installation program.
From your browser, go to GanzSecurity.com / Support / Resource Center / Software.
Please scroll down looking for GANZ CORTROL PRIME/PREMIER xBIT (CURRENT x.x.x.x)
Refer to “Which version of CORTROL Prime/Premier do I download, 32bit or 64bit?”
Select the link and download the file to your local PC, noting the location were the file will be downloaded to.

 

 

How do I install CORTROL Prime/Premier?

 

Double click on the "Ganz CORTROL Server" icon.
Upon launch, select language, select next.
Accept terms agreement, select next.
Confirm installation location, select next.
Confirm components installation, select next, select finish.
Please refer to Ganz CORTROL Server management manual, and or CORTROL Installation video for setup  

 

 

How do I install CORTROL Global?

 

Once the download is complete, navigate to the downloaded location, and double click on the "Ganz CORTROL Server" icon.
Upon launch, select language, select next.
Accept terms agreement, select next.
Confirm installation location, select next.
Confirm components installation, select next, select finish.
Please refer to Ganz CORTROL Server management manual, and or CORTROL Installation video for setup.    

 

 

What cameras are supported by CORTROL?

 

CORTROL is a leading VMS in the number of hardware devices supported: 3000+ models of network cameras and network video servers from over 100+ manufacturers — the most comprehensive choice available in the market.

Please refer to the CORTROL product page, and select from the resources options the CORTROL Supported IP Cameras link.  

 

 

How do I install/add cameras to CORTROL?

 

Please refer to Ganz CORTROL Server management manual, starting on page 54, and or CORTROL Installation video for camera installation/addition.  

 

 

How do I navigate CORTROL Playback?

 

Please refer to Ganz CORTROL Client manual, page 28 for “Instant playback”, and page 38/39 for “Playback (Archive) Mode”, and or CORTROL Playback video for camera installation/addition.  

 

 

How do I setup basic recording in CORTROL?

 

Please refer to Ganz CORTROL server management manual, page 90 and or CORTROL Recording Setup video for camera installation/addition.  

 

 

Does CORTROL support watermarking on exported video?

 

Watermarking is available in Prime, Premier and Global.

  • Watermarking will be available for all Editions (including Prime).
  • Watermarking will sign recorded data under CORTROL archive and all exported video data.
  • JPEGs and AVI files will be signed automatically during export operations.  

 

 

How do I confirm watermarking on exported video from CORTROL?

 

Watermarking is available in Prime, Premier and Global.
From the windows menu, select programs, and scroll down to the CORTROL listing.
In the CORTROL listing select Ganz CORTROL Watermark Validator.
Drag exported video and drop it onto the watermark validator.
 

 

Does CORTROL support Date & Time Stamp on exported video?

 

Date & Time Stamp is available in Prime, Premier and Global.

  • Date & Time Stamp will be available for all Editions (including Prime).
  • Date& Time Stamp will be recorded data under CORTROL archive and all exported video data.
  • From Windows media player, select dropdown menu “Tools/Lyrics, captions, and subtitles”.
  • Select “On if available”  

 

 

Does CORTROL support E-maps?

 

E-maps is available in Premier and Global.

  • Premier: E-maps is available within each Premier Stand-alone server.
  • Global: E-maps is available centrally with in Global, but can be pushed to connected clients.  

 

 

Does CORTROL support email notifications?

 

Email notification support is available in CORTROL Premier and Global.

 

 

Does CORTROL support SMS notifications?

 

SMS notifications are not directly supported in CORTROL Prime, Premier, or Global.

As an indirect way of getting an SMS notification, please try the following;

To send SMS by way of an email, address email to cell#@ISP.

"Cell#" should be the cellular number you wish to send the SMS to, and "ISP", should be your cellular provider.

Example: 2223436565@txt.att.net, or 222343656@vtext.com.  

Please see below for most ISP addressing.

  • AT&T – cellnumber@txt.att.net • Verizon – cellnumber@vtext.com • T-Mobile – cellnumber@tmomail.net
  • Sprint PCS - cellnumber@messaging.sprintpcs.com
  • Virgin Mobile – cellnumber@vmobl.com
  • US Cellular – cellnumber@email.uscc.net
  • Boost - cellnumber@myboostmobile.com
  • Alltel – cellnumber@message.alltel.com  

 

 

What do I do if I'm having issues connecting with cameras?

 

When there is a connection issue to a camera, it is either software based, example incorrect IP address, or hardware based, example cable is disconnected.

Please follow proper trouble shooting guides to determine which is at fault, software, or hardware.

 

 

How do I get a camera to record when motion is detected?

 

What type of motion detection do you wish to do, camera side, or server side?

  1. Camera side motion detection; The camera detects motion, and then sends the event to the server, to start recording.
    1. Camera side motion detection reduces CPU load.
    2. Depending on the make and model of the camera, enter the cameras setup functions.
    3. Within the cameras setup functions, enable motion detection.
    4. Refer to that cameras documentation, on how to setup camera side motion detection.  
  2. Server side motion detection; Also called software detection, the server detects motion, and then starts recording.
    1. Server side motion detection creates additional CPU load.  
  3. Sign into the CORTROL management console.
    1. Select "Channels", then select/high light the camera of choice.
    2. After selecting the camera of choice, select "Edit"
    3. From the edit menu, select the "Motion detector" option.
    4. From the drop down menu, select either Camera Motion Detection, or Software (High Performance)
    5. Select OK, and return to the client.

 

 

How do I add a CORTROL server to CORTROL mobile?

 

Determine if you have an Android based phone, or an iOS based phone.

Go to the corresponding app store, and download Ganz CORTROL Mobile.

Download the Ganz CORTROL Mobile manual.

  1. Launch the app, and tap on "Add Server"
  2. Enter the CORTROL server information. (Refer to your server installation)
  3. Select "Done"
  4. Tap on CORTROL server now listed under servers.  

 

 

How do I change my web server ports?

 

Log into CORTROL Console Management, and select "Servers".
Highlight the server in question, and then select "Edit" from options above.
Go to "Connections" and select the HTTP Port.
Change the HTTP port to the required port.
The web server port is now changed.
 

 

How do I figure out what version of CORTROL I’m using?

 

From the CORTROL Client application, select the "Help" menu in the top right corner.
Select the "About" option. When the "About Ganz CORTROL Client Application" window appears, look for the "Product version."
 
From the CORTROL Console, select the three bar icon found to the right of the search option.
Select the "About" option. When the "About Ganz CORTROL Console" window appears, look for the "Product version".
 
Launch the CORTROL server buy clicking on its icon.
Look for the CORTROL server icon running in the taskbar, to the left of the clock/calendar in the lower right corner.
Right mouse click on the CORTROL server icon.
Select the "About" option.
When the "About Ganz CORTROL Server" windows appear, look for the "Product version".  

 

 

Why can’t I connect to my CORTROL recording server?

 

There are several reasons why a recording server may be reachable.

  1. The server maybe offline - Confirm its status
  2. Incorrect user credentials - Confirm ID/PW
  3. Incorrect network address - Confirm recording server IP
  4. A network firewall, or local firewall maybe preventing communications - Confirm firewall configuration
  5. The local network maybe off line - Confirm the status of your local network
  6. If connecting remotely;
    1. The router at the recording server location maybe offline - Confirm its status
    2. The router at the recording server location may not have port forwarding enabled/configured - Confirm its status  

 

 

Can I add multiple CORTROL servers to CORTROL Mobile?

 

Yes, but you can only connect to one server at a time.

 

 

Where are my snapshot images saved?

 

CORTROL Snapshots can be found at C:\Users\"Your user ID"\Documents\Ganz CORTROL Client Application.

 

 

Where are my exported video clips saved?

 

CORTROL exported video clips can be found at C:\Users\"Your user ID"\Documents\Ganz CORTROL Client Application.    

 

 

Can I view live and recorded video at the same time?

 

Yes, please refer to "Instant Playback" found in the CORTROL client manual. In the live view, select the camera of interest, and then click on the arrow icon in the bottom right of the selected video channel.

 

 

How do I create Layouts?

 

Custom layouts templates can be created and then used in any Ganz CORTROL Client applications connected to the target server. Refer to page 111 “Layout Templates”.   

 

 

Can I control my pan-tilt-zoom (PTZ) cameras and use presets from CORTROL?

 

To access the PTZ controls, left click on the video channel to which the PTZ has been assigned. This will highlight the video channel, exposing the function icons in the bottom right corner of the video channel. Left click on the PTZ function icon, to activate the overlay PTZ controls.  

To pan and tilt the PTZ-capable cameras, use the overlay PTZ controls, which appear as a navigation circle onscreen. Left-click on a navigation arrow for the desired direction, and hold. By default, pan/tilt mode is enabled for PTZ cameras: notice the HUD label in the bottom-right-hand corner of live view. Selecting the HUD will cause the PTZ navigation circle to appear/disappear.  

In order to zoom IN and OUT: Left click on the Zoom slider, found to the right of the PTZ navigation circle. Drag the zoom control up or down, in order to zoom in, or out.  

If the PTZ camera supports it, a Focus slider will appear to the left of the PTZ navigation circle. Like the Zoom slider, left click on the Focus control, and dragging up or down to adjust the focus of the PTZ camera.  

For some cameras, you may notice that the further you drag the cursor from the sphere center, the faster the camera goes: in this way, PTZ speed is controlled; however, for other cameras, only the constant speed is supported either by software or device itself, and the pan/tilt speed will remain constant no matter what position your mouse cursor is in.  

 

 

How can I navigate through my recordings?

 

Select Playback tab to switch to archive playback mode. Your current layout will be used and recorded video streams will be displayed for channels with enabled recording. Use the timeline and controls below to browse through recordings. For multiple camera layout, all channels will be played synchronously. Right below the video stream, timeline is displayed:

  • Time intervals show timeline scale; click and drag left/right to move the timeline
  • The white horizontal line shows recorded video
  • The cyan line (a little bit wider than the white one) indicates motion
  • The vertical line denotes current playback position  

The video footage outline is shown twice: the upper outline displays the contents of the currently selected stream, with the corresponding channel name shown on the left; the lower outline shows a content summary for all the channels currently present in the viewport layout.   The playback mode controls are located at the bottom of the window:

  • far right and far left of the timeline:
    • timeline start and stop timestamps
    • use the <> arrows and drag left to zoom out/drag right to zoom in the timeline
    • yellow arrow indicates the location of the nearest footage if it is not present on the timeline at the time (this can happen, e.g., after zooming the timeline)  
  • playback controls:
    • use the Play/Pause button to start playback
    • use the <> arrows near the Play button to go one frame back/forward
    • -/+ steps: click to go back/forward with a step of 5 seconds, 1 minute, 1 hour or 24 hours
    • |< >| arrows: go to the very beginning/very end of the recording  
  • playback speed:
    • during playback, drag the blob to adjust playback speed from +/-0.5x to +/-32x
    • the Pause button duplicates main pause control
    • when paused, set playback speed to start playing video (without pressing the Play button)  
  • additional controls:
    • clock button: go to a specific time
    • ribbon button: add a bookmark
    • camera button: take a snapshot
    • video button: export a piece of video  

 

 

How do I add additional users to CORTROL?

 

User management is accessible via the Users component of the Configuration section. By default, the system already features a built-in global Administrator account and built-in Administrators group.  

Note: The built-in Administrator user account and built-in Administrators group are root users with access to absolutely all the available resources. As a result, resources choice is unavailable for the Administrators group, and it is also impossible to add Administrator user to any other group. Any users added as members to the built-in Administrators group will have the same full authority as root users.  

From the Console Management, select Configuration -> Users Add Users: Click the + New user button on the upper panel to bring up the configuration dialog box. Select Details, and enter user login information here.  

The table below details the available settings.

Setting

Description

Default Value

User login name

Alphanumeric user name for login, no spaces allowed

empty

User full name

User full name

empty, auto filled from login name

Email address 

User email address used for notifications

empty

Set/new password

Check to enter a password - this is obligatory when creating new user

empty

Enable

Allow the user to log in via Ganz CORTROL Console and Ganz CORTROL

Client: any users who have been disabled will not be able to use software

Enabled

 

Note:

Deleting a user also removes all the settings related to that user; restoring these may be time-consuming. Use the "enable/disable users" feature to temporarily block access for selected users.  

 

 

Are there any differences between CORTROL Mobile for Android and for iOS?

 

No, the GUI and functions are the same in both Android, and iOS versions.  

 

 

Can I use CORTROL Mobile without a 3G/4G/LTE data plan?

 

Yes, as long as you have access to a Wi-Fi network, or hot-spot  

 

 

How do I create user buttons?

 

User buttons are visual controls used in Ganz CORTROL Client for manual event triggering. Once you have created a user button, it will become available in the Event & Action Configurator and you will be able to assign actions to the User button clicked event.  

To access user button management via Ganz CORTROL Console, select the Configuration section from the bottom left menu and then click User buttons in the menu on the left.  

Click the + New user button on the upper panel to bring up the configuration dialog box. On the Details tab, enter a name for the resource and choose organization attachment.  

Switch to the Membership tab to choose groups for this user button to become a member of: select groups by double-clicking items in both columns or by using the Add/Remove buttons below.  

The Permissions tab allows you to choose which users and user groups will be privileged to have access to this resource. Select at least one permission to select the user/user group; deselect by unchecking manually or using the Clear button below.  

When you are finished, click OK to save and close the dialog box. The newly created user button will appear in the item list. Use the buttons on the upper panels to perform item-specific actions: remove, edit and quickly assign user button group; filters on the bottom panel will help you switch between recently created/updated items and load user buttons/button groups only.

 

 

How do I stream from my mobile device camera?

 

From CORTROL Management Console, Devices, click add “New device”.
Enter a relevant device title, and then select "(Generic) External Source" as the model.
The code required to stream from the mobile device, will appear after model selection.
Select “Ok” to save the device before you enter the code into the mobile app.
The code (under console) will replaced the hardware ID after the deice is registered, and is unique per device creation and is required for each mobile device connected to CORTROL.
From the mobile application, click “Stream” and enter the code generated for the device in CORTROL.


 

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