Ganz Security

Ganz Thermal Warranty Information

Ganz Thermal Fixed / Pan-Tilt  Cameras  (ZNT1-H and ZNT1-P Series) are warranted for 2 Years  / 1 Year (90 days motors):

Standard Ganz Return and Repair procedures should be followed for all warranty and non-warranty items.

How to tell if you have a GANZ Thermal camera?

  • Camera has the Ganz Thermal Logo (see images below)
  • The model # begins with "ZNT1-H or ZNT1-P"

You DO have a Ganz Thermal Camera if you see any of the following:

 
   

How to tell if you DO NOT have a GANZ Thermal camera?

  • Camera does not have the Ganz Thermal Logo
  • The labels and model #’s are from DRS (see images below)

You DO NOT have a Ganz Thermal Camera if you see any of the following:

 
     
 

If you have identified your camera is a DRS model (cameras not branded as Ganz Thermal):, you must contact DRS directly with the following method:

DRS Warranty and non-warranty repair information can be aquired by contacting the DRS call center directy at 855-230-2372 or by following this link.


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Ganz Security
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