Ganz Thermal Fixed / Pan-Tilt Cameras (ZNT1-H and ZNT1-P Series) are warranted for 2 Years / 1 Year (90 days motors):
Standard Ganz Return and Repair procedures should be followed for all warranty and non-warranty items.
How to tell if you have a GANZ Thermal camera?
You DO have a Ganz Thermal Camera if you see any of the following:
How to tell if you DO NOT have a GANZ Thermal camera?
You DO NOT have a Ganz Thermal Camera if you see any of the following:
If you have identified your camera is a DRS model (cameras not branded as Ganz Thermal):, you must contact DRS directly with the following method:
DRS Warranty and non-warranty repair information can be aquired by contacting the DRS call center directy at 855-230-2372 or by following this link.