Ganz Security

Warranty Information

CBC AMERICA LLC. (hereafter referred to as CBC) When purchased new, the referenced products will be free from defects in material and workmanship. At its option, CBC will repair or replace any equipment showing such defects for the period referenced below from the date of purchase by the original buyer.

                                                                 

IP PRODUCTS WARRANTY PERIOD
PixelPro IP Cameras 36 months
GENSTAR IP Cameras 36 months
ZN-AIBOX-STD Licenses (follow this link for the warranty document) 36 months 
IP PTZ Domes (motor) 36 months (12 months)
Specialty IP Cameras 36 months
Pre-assembled IP Kits 36 months
PixelMaster Embedded NVRs 36 months (60 months on HDD)
GENSTAR Embedded NVRs 36 months (60 months on HDD)
NVR Servers 36 months
Analytic Bridge Device 36 months
Accessories 36 months
ANALOG PRODUCTS WARRANTY PERIOD
Analytic Bridge Device 36 months
GENSTAR AHD Cameras 36 months
5000 / 8000 Series Domes & Accessories 36 months
Box Cameras 36 months
Specialty Analog Cameras 36 months
Board Cameras 36 months
Analog PTZ Domes (motor) 36 months (12 months)
GENSTAR AHD DVRs 36 months (60 months on HDD)
DigiMaster DVRs 36 months (60 months on HDD)
Pre-assembled Analog Kits 36 months
Accessories 36 months
OTHER PRODUCTS WARRANTY PERIOD
CORTROL VMS 24 months
 Security Lenses & Accessories 36 months
Leica Geosystems BLK247 X5 and i5

12 months

Power Supplies 36 months

 

This warranty covers products that have been correctly installed and used for their intended purpose and in their intended operating environment. It does not cover damage during shipping or failure resulting from alteration, accident, misuse, abuse, or faulty installation. CBC makes no further warranty, express or implied, including any warranty of merchantability or fitness. CBC will not be responsible for incidental or consequential damages, including damage to any product. Don't hesitate to contact us if you have any questions about this warranty or need clarification on a specific product.

updated 09.19.2023


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Ganz Security
CORPORATE HQ 1 (919) 230-8700
WEST COAST 1 (310) 222-8600